In accordance with its established quality policy, "CREW HORIZON" Ltd. sets the following main objectives:

Provision of services in full compliance with signed contracts, applicable legislation, the company’s available resources, and strict adherence to agreed deadlines.

Continuous improvement of client satisfaction, as measured by the feedback and evaluations received.

Ensuring information security in the management of data used in the execution of services.

Increasing operational efficiency by reducing non-conformities within the management system and by anticipating and minimizing risks related to company operations.

Performance Evaluation Criteria

The management of "CREW HORIZON" Ltd. monitors and evaluates the achievement of the above objectives based on the following indicators:

Number and reasons for complaints from clients (employers and job applicants), with the main goal being zero complaints.

Number and value of contracts executed per employer, with the goal of maintaining and increasing the levels achieved in recent years.

Adequate qualification of staff, ensuring the capability and competence to fulfill the company's commitments.

Effective risk management concerning access to and protection of information within the company’s operational scope, aimed at maintaining the company's competitiveness.

As the Managing Director of "CREW HORIZON" Ltd., I declare my personal commitment and responsibility for achieving and continuously implementing the stated quality policy.

Trayan Askerov

Managing Director

"CREW HORIZON" Ltd.